What can I do about a marked-up listing on ebay?

Last Updated: Apr 02, 2015 12:16AM UTC
The first and most powerful line of defense against tickets being sold for inflated prices on ebay is for individual users to flag the listing. Here's how you do it:
  1. When viewing the listing go to the bottom of the main description where there is a banner suggesting other items you may like. To the right of that you'll see a link that says "Report this Item". Click it. 
  2. You'll then be prompted to login with your eBay user name. Don't worry; you don't get called into the principal's office or anything!
  3. Select the categories shown in this image:
  4. Click "Continue" and you're done! The more people report an item the more likely it is to be taken down.

Unfortunately, most postings don't give us enough information to be able to pursue the buyer and cancel their tickets. Some helpful folks have opted to go through the process of "buying" the tickets in order to get the seller's info, then have reported it to us (with screen shots/supporting documentation), and then canceled their transaction. This is a bold move, and while we can't explicitly encourage you to do it it does have the benefits of 1) immediately getting the posting down and 2) collecting the seller's info so we can cancel their tickets. If you have any questions about this please don't hesitate to contact us at ticketsupport@burningman.org.

If you come across a posting that has some identifiable information about the seller, their name, order confirmation number, or (once physical tickets are in the world) a ticket number or QR code, email us and let us know so we can research and pursue it. Without that our only recourse is just to report items just like anyone else.

Remember: friends don't let friends buy marked-up tickets!